What is the first thing that comes to mind when you think about how engaged your community is?
Do they trust you?
Do they feel included and represented?
Do you feel accessible?
These questions reveal a lot about your community's experience. If the answers aren't apparent, we can't expect communities to know we have their interests at heart.
Engagement practitioners now have the potential to build relationships, capture value and drive impact at levels previously thought unimaginable. Here are the strategies, philosophies and tactics changing the dynamic.
Turn Chaos into Community through Omnichannel Engagement
What would happen if we stopped thinking about participation through the lens of a singular tool or environment and began thinking in terms of omnichannel engagement? Here, we discuss what omnichannel means and answer this very question.
Trust is all about our willingness to be vulnerable, so how do we ensure that we create and nurture the developing bond when we open the door to comment from the community? We explore four essential elements.
Strengthen Government Engagement with Indigenous Communities
More than a decade after the National Apology, First Nations people still lack influence over policy and decisions. With no 'Closing the Gap' plan on the horizon, it is more critical than ever for engagement practitioners to move from acknowledgement to action.
Consultation on the Proposed Selwyn District Plan received about 500 submissions, open for the public for 10 weeks the plan will incorporate further submissions, heading and decisions at the appeal stage. The Council is hoping to have decisions on the new plan by the end of 2022.
Wellington Shire: Community Vision and Council Plan
This project is an excellent example of engaging the community with a variety of tools. We like their use of subheadings to simplify the steps, video for information sharing and highlighting the opportunities available to the community, encouraging them to have their say.
Bang the Table Australasian office is based in Carlton, Victoria, on the lands of the Woiwurrung (Wurundjeri) peoples of the Kulin Nation. We pay our respects to elders past, present and emerging across Australia.
Bang the Table, Level 1, 96 Pelham Street, Carlton, VIC 3053, Australia