To wrap up 2020, we’ve spent some time reflecting on the year that redefined public participation and saw the public sector quickly and impressively adapt strategies to an ever-accelerated digital era.
Now, as Australia and New Zealand see the shoots of economic recovery, it's clear that the behavioural shifts initiated by lockdowns are here to stay.
With more time spent on the web, expectations for convenient, friction-free engagement experiences have grown, and it's up to practitioners to meet them. So what better way to embrace the New Year than to double down on your engagement smarts - to kick it off we’re highlighting our top tips to nail the year ahead.
Tidy Up Last Years Projects & Close The Loop
Last year much of your efforts may have been spent focused on emergency management, you might have missed the opportunity to get your EngagementHQ house in order - a new year is a great chance to:
Writing engaging questions is one of the most important aspects of effective consultation - it allows your community to co-design solutions with you and to provide meaningful input. This guide will walk you through re-writing and re-thinking common questions for better outcomes.
Activate Your Community Using New EngagementHQ Features
Tip! Use Project Showcase and Project Tags to organise your consultations and make them easier to find for both yourself and your community. Tags should be both meaningful and consistent, example tag categories may include Transport, Petitions, Waste Management, Parks, Care, Community, Sports & Leisure.
Want to embed tagged projects on your corporate or council website? Use Project Finder!
While 2020 was busy redefining the future of work, we were busy redesigning the nature of ours - meet the new team dedicated to the evolution of EngagementHQ; from a born-in-practice platform to a purpose-built product.
Wingecarribee is using a combination of engagement tools to capture people's values, concerns, behaviours, and expectations of the government to act. Take a look at how their questions and engagement prompts are centred around what people love and value the most. See their Project
Participate Hume: Draft Community Engagement Policy
This project caught our attention because it is an excellent example of reporting back feedback from Stage 1 consultation, and seeking final comments on their draft policy using an EngagementHQ integration. The Mayor's video message is also a nice touch! See their Project
Bang the Table Australasian office is based in Carlton, Victoria, on the lands of the Woiwurrung (Wurundjeri) peoples of the Kulin Nation. We pay our respects to elders past, present and emerging across Australia.
Bang the Table, Level 1, 96 Pelham Street, Carlton, VIC 3053, Australia