“WHAT DO I DO WITH ALL OF THIS DATA?”
Open ended survey questions have historically led to a manual and time consuming analysis process. Meanwhile, charts and graphs may be populated from quantitative data in real time without respect to the number of entries. EngagementHQ’s two newest features equip administrators to leverage the strengths of quantitative data and manage the complexities presented by open ended questions.
- Sentiment Analysis is a free addition to Bang the Table’s Marketplace for use in text analysis, and is powered by artificial intelligence and natural language processing.
- Transparent Surveys were designed for those wishing to make their quantitative surveys more open and engaging.
Think of Sentiment Analysis as an assistant, guiding you through vast amounts of open-ended survey responses and enabling you to gain deep insight more efficiently than ever.
Within seconds, Sentiment Analysis provides administrators with a strong head start by assigning positive, neutral, mixed, or negative sentiment to each response. It also presents a chart summarizing results overhead.
Sentiment Analysis also provides admins with an easy way to confirm or correct the prescribed sentiment.
To top it off, sentiment filters can be used in combination with demographic filters to understand your community better than ever before.
This advanced functionality provides value to existing text based survey data. It also presents new opportunities to optimize insight collection when creating new survey questions in the future. Stay tuned for announcements about more information about making the most of this newfound potential within EngagementHQ.
Transparent Surveys allow participants to view aggregated survey responses after submitting their own insights. This is particularly useful for consultations where stakeholders will benefit from understanding how their results align (or don’t align) with the rest of the community. The summary graphs provide a visual snapshot of all the close-ended questions completed in your survey in a visual, easy to understand way for your participants. You have the power to choose when to apply Transparent Surveys across your projects. Bluehaven users will find a switch to display survey responses to participants from within the survey tool itself.
Both of these new features are available using the new Bluehaven interface. If you would like to upgrade to the new interface, schedule your transition here or contact your Engagement Manager.
As you’re diving into these new features, we’d love to hear your ideas on how you are working with sentiment analysis and how we could build on version 1 of this analysis tool. Send us a note at firstname.lastname@example.org
If you’d like to see how these features work within the new Bluehaven interface, schedule a free demo with our team.