From your Analytics: Comment Analysis tab, you can access all the comments across your Guestbook and Forum and assign tags. This helps to organise and understand themes across your qualitative data.
- Select which project you want to apply the analysis to
- Export specific tag results to Excel
- Search via keywords
|We’d recommend that you make a short list of primary tags to give your data some initial structure, before you dig too deeply into the data.|
These could relate to subjects, like recycling and composting or parks and shared spaces.
They could also relate to support for different solutions you are weighing up, for e.g. Option A or Option B. You could also tag new ideas to quickly produce a list of suggestions for your team to consider.
When assigning tags, make sure you use a dash or underscore to connect words within one tag. e.g. Option_A or Option-A > not Option A. Why? Because "Option A" will become one tag called "Option" and another tag called "A".
- Expand individual topics streams
- Easily identify your most tagged issue via a tag cloud.